Healthcare & life sciences use case

Patient-safety event triage

The operating problem, the system we deploy, and the one metric it should move. Scoped as a specification, not a slogan.

The operating problem

Free-text safety events pile up in a queue, and serious near-misses wait days while an officer classifies severity by hand.

What we deploy

A triage assistant that proposes a severity and category for each reported event, groups related reports and drafts the routing to the right pathway.

  • Proposes a severity and category for each event
  • Groups related reports together
  • Drafts the routing to the right review pathway
Outcome target
Target: 40 to 60% faster identification of high-severity events in the queue.
Time to value
8 to 12 weeks to production
Metric we measure
Time from event report to confirmed severity and routing.

Where it goes nextExtend to clustering that surfaces recurring event patterns across units.

Works with the systems you already have
Epic
ServiceNow
SharePoint
Microsoft Teams

Your data remains under your control.

How every use case is scoped

The same four questions, every time

Every use case is scoped around the operating problem, the system, the metric, and the time to value. Nothing ships without a number to move and a source it can cite. The first step is the deployment review, where we map the business process to your systems and agree the metric before building.

Next step

Put a number on this use case

Bring the process. We will define the problem, the metric, and the route to production.

See the deployment review

Start a conversation

Tell us what you want to explore, deploy, or teach. We reply within two business days.