Government & public sector use case
Permit application triage
The operating problem, the system we deploy, and the one metric it should move. Scoped as a specification, not a slogan.
The operating problem
Clerks hand-check mixed PDFs and portal submissions for completeness and route each one before the statutory clock runs out.
What we deploy
A triage assistant that checks each application against the permit-type checklist, routes it to the right queue and drafts the applicant notice for anything missing.
- Checks each application against the completeness checklist
- Routes it to the right reviewer queue
- Drafts the applicant notice when something is missing
Where it goes nextOnce triage is trusted, extend the same checks to renewals and inspection scheduling.
Your data remains under your control.
More in Government & public sector
Related use cases in this area
Public-records request response
Staff search email, drives and case systems for responsive documents, then review every page for redactions before the deadline.
A response assistant that finds responsive documents across connected repositories and pre-marks passages that may need redaction for a reviewer to confirm.
Benefits eligibility review
Caseworkers reconcile income, residency and household evidence across forms and third-party checks, and small inconsistencies stall a case.
A review assistant that assembles the evidence, highlights where documents disagree with the application, and drafts the determination note with each finding cited.
How every use case is scoped
The same four questions, every time
Every use case is scoped around the operating problem, the system, the metric, and the time to value. Nothing ships without a number to move and a source it can cite. The first step is the deployment review, where we map the business process to your systems and agree the metric before building.
Next step
Put a number on this use case
Bring the process. We will define the problem, the metric, and the route to production.